Why Don’t All Absence Alerts Notify the Employee?

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    Whether an employee receives a notification when an absence is recorded depends on who initiated it.

    When Employees Are Notified

    If an employee submits an absence request themselves through the Absence page, they will receive a confirmation alert.

    When Employees Are Not Notified

    No alert is sent to the employee when an absence is created by management. This applies to absences added through:

    • Time Cards — when a manager records an absence directly on a timecard
    • Who’s Working Board — when a manager logs an absence from the scheduling view

     
    Why The Distinction?

    When management adds an absence on the employee’s behalf, the employee is already aware of the situation — notifying them would be redundant. Alerts are reserved for cases where the employee took the action themselves and needs confirmation that it was received.

    Updated on June 21, 2026